FAQ’s
Frequently Asked Questions (FAQs)
1. What products does Medi Cure Pharma offer?
We offer a wide range of Ayurvedic products including immunity boosters, herbal tonics, supplements, and natural wellness products.
2. Are your products 100% Ayurvedic?
Yes, our products are based on traditional Ayurvedic formulations and focus on natural ingredients.
3. Do you provide both wholesale and retail services?
Yes, Medi Cure Pharma operates as both a wholesaler and retailer to serve individual customers as well as businesses.
4. How can I place an order?
You can place an order through our website or by contacting us directly via phone or email.
5. What payment methods do you accept?
We accept secure online payments as well as Cash on Delivery (COD), depending on availability.
6. How long does delivery take?
Delivery usually takes 3–7 business days across India, depending on your location.
7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email.
8. What is your return policy?
We accept returns within 7 days of delivery if the product is unused, unopened, and in original packaging.
9. How do I request a refund?
Refunds are processed after product inspection. You can contact us via phone or email to initiate the process.
10. Can I cancel my order?
Yes, orders can be cancelled within 24 hours of placing them, before shipment.
11. Are Ayurvedic products safe to use?
Our products are made using natural ingredients. However, we recommend consulting a healthcare professional before use, especially for medical conditions.
12. How can I contact customer support?
📞 +91 82997 52114
📧 medicurepharma2021@gmail.com
13. Do you ship across India?
Yes, we deliver our products across India.
14. What should I do if I receive a damaged product?
Please contact us within 24 hours of delivery with details and photos of the damaged product.
15. Do you offer bulk purchase discounts?
Yes, we provide special pricing for wholesale and bulk orders. Contact us for more details.
Medi Cure Pharma – Your Trusted Ayurvedic Wellness Partner